Pass in Hand

Shopify app

Your loyalty program, in your customers' phone wallet.

Pass in Hand gives every customer your store's loyalty card in Apple Wallet or Google Wallet. Points update on their own after each order, and your staff can look members up right in Shopify POS.

Shopify App Store: coming soon See how it works

How it works

  1. Design your card

    Pick your program name, logo and colors, then set how many points each dollar earns, plus rewards and optional tiers.

  2. Customers add it to their wallet

    Add the "Add to Wallet" button to your theme. Logged-in customers tap it and save the card to Apple Wallet or Google Wallet. No extra app to download.

  3. Points update automatically

    Paid orders add points and refunds take them back. Customers redeem rewards online or at your counter, where staff scan the card or search for the member in Shopify POS.

Works online and in store

One card for your website and your Shopify POS counter (paid plans).

VIP tiers

Member perks: give each tier an automatic percentage or fixed-amount discount, free shipping, or both at checkout. Available on all plans and off until you turn them on.

Push messages

Send short program updates that appear right on the card.

Points or store credit

Show loyalty points, or mirror the customer's Shopify store credit balance.

No text messages

We never text your customers. No cookies or trackers on the wallet page.

Simple pricing

Paid plans billed every 30 days in USD through Shopify. The Free plan stays free. Change plans any time.

  • Free

    $0

    Start with your store.

    • Up to 300 loyalty orders/month
    • Unlimited passes and members
    • Referrals
    • Apple Wallet and Google Wallet
    • No POS lookup
    • No Klaviyo integration

  • Starter

    $19/month

    For growing stores.

    • Up to 1,000 loyalty orders/month
    • Unlimited passes and members
    • Referrals
    • Apple Wallet and Google Wallet
    • Shopify POS member lookup
    • Klaviyo integration
    • Move from another loyalty app

  • Growth

    $49/month

    For busy shops and counters.

    • Up to 3,000 loyalty orders/month
    • Unlimited passes and members
    • Referrals
    • Apple Wallet and Google Wallet
    • Shopify POS member lookup
    • Klaviyo integration
    • Move from another loyalty app

  • Pro

    $99/month

    For high-volume stores.

    • Up to 10,000 loyalty orders/month
    • Unlimited passes and members
    • Referrals
    • Apple Wallet and Google Wallet
    • Shopify POS member lookup
    • Klaviyo integration
    • Move from another loyalty app

A loyalty order is a paid, non-test Shopify order with a customer account, placed after installation, whose loyalty processing succeeds. Online, POS, completed paid draft and subscription renewal orders count once. Guest checkouts, unpaid orders, cancelled orders and failed earns do not count. Usage resets each calendar month in your shop's timezone (UTC if unset), using the order's processing date. Same-month full refunds and cancellations remove the count; partial refunds and later-month reversals do not. Loyalty keeps working above your plan's monthly order limit: passes are still issued and customers still earn points. You won't be charged anything extra. See the Terms of Service for billing details.

Questions?

Read the setup guide and FAQ, or email [email protected].